This Privacy Notice explains how we at Bramblewood Cottage Guest House use any personal information we collect about you.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to secure the booking for your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send your confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
After your stay you will receive an automatic email from our booking system asking you to give a review with feedback.
We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.
How is your data stored
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, Innstyle or Guestlink. Neither InnStyle, Guestlink or ourselves will share your information with any third party unless there is a legal reason for doing so.
We do not send out any marketing e-mails.
We are required by law to collect the following information from all our guests. We do this by asking you to complete a registration form on arrival.
For commonwealth guests: Name and nationality
For non-commonwealth guests: Name, nationality, passport number and address of next destination
We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at firstname.lastname@example.org
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